FAQ Category: ITIL® v3 Foundation Training & Certification

What happens when you register?

For all variants – Online Self-learning, Live Online, In-person Classroom Immediately when you register: An automated email with your receipt and your access credentials (online self-learning component) is sent to your registered email ID. For Live Online and In-person Classrooms* The next working day: You receive a welcome email directly from the training coordinator managing the specific …

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When do I get my certification?

Participants who have successfully cleared the certification exam will get to know their scores within 7 business days from the date of taking up the exam. The ITIL® foundation certificate will be sent across to successful participants by mail/courier after approximately 2 weeks of taking up the exam.

Who is this course targeted at?

IT service manager, IT Directors and Managers, Business Manager, Service support engineers, Technical support engineers and Business Process owners and others who are interested in the subject.

Are there any pre-requisites to take up the training session/certification?

To attend the classroom training, participants need to go through the pre-class reading material provided immediately after enrollment. There are no prerequisites to be eligible to take up the examinations, however we recommend taking up an accredited ITIL® Foundation training prior to the exam.

What is the process of getting the ITIL certification?

Take training at a PEOPLECERT ATO. After successful completion of training, when you are ready for the certification exam, convey the message to our operations team and we’ll book your exam according to your preferred slot. Pass the ITIL v3 Foundation certification exam with a score of 65% or above to get certified.

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