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Courses At a Glance

PRINCE2® Foundation & Practitioner 2017

PRINCE2 Foundation qualification will teach you the PRINCE2 principles, terminology and when qualified you will be able to act as an informed member of a project management team using the PRINCE2 methodology within a project environment supporting PRINCE2. PRINCE2 Practitioner is the second of the two PRINCE2 examinations you are required to pass to become a PRINCE2 Practitioner. The exam has been designed to measure whether you could apply PRINCE2 to the running and managing of a non-complex project within an environment supporting PRINCE2.
PRINCE2 defines a project as a temporary organization that is created for the purpose of delivering one or more business products according to an agreed Business Case.

ITIL Intermediate Continual Service Improvement (CSI) Training

Learn to manage and control the activities and techniques within the ITIL® continual service improvement stage.

Agile Scrum Master

Are you planning to build a career as a Scrum Master? If yes, check out Scrum Master Certification offered by Brightedge Academy. The course is perfectly suitable for all those who wish to build a career in Scrum or would like to gain a deeper understanding of this field. The scrum master training help candidates understand scrum framework. This in-depth understanding helps them to add value to their work once they return to it and take up the role of a Scrum Master. His job is to help facilitating, Scrum ceremonies like planning, refinement, review, daily scrum, and retrospective.

Their knowledge and agile project management training help them in identifying organizational impediments that can hamper and break off the flow of a development team. They can make the best use of their knowledge, learning, and resources to solve the problem allowing a creative flow in the development team. They also facilitate empowerment and creativity and guide the team to bring about a marked improvement in their engineering practices, so each functional increment is potentially shippable. The agile scrum master certification equips them with learning that allows them to foster a collaborative relationship between the product owner or customer and the team resulting in meeting the business needs.

The scrum business analyst works with directors, managers, and executives to help them gain in-depth understanding about how to help scrum initiatives.

If you wish to give a firm boost to your career and undergo this training, reach out to us and get more information about the courses offered by us.
PRINCE2 defines a project as a temporary organization that is created for the purpose of delivering one or more business products according to an agreed Business Case

Agile Scrum Product Owner

Brightedge Academy has come up with an excellent product owner certification in the UK. The course offers in-depth understanding of the eclectic blend of responsiveness and flexibility of Agile with a clearly defined agile network. This course is meant for those who wish to pursue agile product owner training and organisations using agile product and recognising the use and benefits of agile methods application. The course also guides on practical application of agile thereby helping to reduce conflict and ensure effective implementation. This allows the practitioner to enjoy the best of the both worlds. The certified scrum product owner training is affordable and reasonable considering the immense benefits and learning it offers.

The product owner certification course is an in-depth, highly interactive course that completely covers the underlying principles and values of Scrum and Agile. The scrum product owner training allows the candidates to take a deep look at the role of a product owner and the creative techniques for augmenting the product value within the scrum network. The agile product owner training imparts a thorough introduction to Scrum and Agile along with knowledge about tools that are used to get started with scrum at their workplace and becoming a great product owner.

Reach out to us at Brightedge Academy and find out more about the role played by a certified scrum product owner and how it can help him progress further in his career. The course and training bring loads of benefits to the candidates who get the opportunity to learn new skills and practices.

PMP Certification Training

This is a complete preparation course for the PMP credential offered by PMI, USA. As a Global PMI Registered Education Provider (ID 3871), we ensure that this course is always in alignment with the most updated version of the PMP exam content outline. You can pick from 3 different learning formats (in-person classes, online classes, and a self-paced online course) depending on the time and effort you can commit to. All course formats come with a 35-Contact Hours’ education certificate, which is a mandatory component of your PMP certification eligibility.

Key Features

PRINCE2® Foundation & Practitioner 2017

  • Lifetime access to the e-learning 
  • In-depth blended learning
  • Course material
  • Courseware
  • Practical real-time Projects 
  • Prince2 Project Templates
  • PRINCE Foundation & Practitioner Mock Papers
  • Brightedge’s course completion certificate

ITIL Intermediate Continual Service Improvement (CSI) Training

  • Lifetime access to the e-learning
  • In-depth blended learning
  • Brightedge’s course completion certificate
  • Highly experienced trainers with live examples

Agile Scrum Master

  • Lifetime access to the e-learning
  • In-depth blended learning
  • Course material
  • Courseware
  • Examination Mock Papers
  • Brightedge’s course completion certificate
  • Highly experienced trainers with live examples

Agile Scrum Product Owner

  • Lifetime access to the e-learning
  • In-depth blended learning
  • Course material
  • Courseware
  • Examination Mock Papers
  • Brightedge’s course completion certificate
  • Highly experienced trainers with live examples

PMP Certification Training

  • Lifetime access to the e-learning
  • In-depth blended learning
  • Examination Mock Papers
  • Highly experienced trainers with live examples

Overview

PRINCE2® Foundation & Practitioner 2017

PRINCE2 Foundation qualification will teach you the PRINCE2 principles, terminology and when qualified you will be able to act as an informed member of a project management team using the PRINCE2 methodology within a project environment supporting PRINCE2.
PRINCE2 Practitioner is the second of the two PRINCE2 examinations you are required to pass to become a PRINCE2 Practitioner. The exam has been designed to measure whether you could apply PRINCE2 to the running and managing of a non-complex project within an environment supporting PRINCE2.

ITIL Intermediate Continual Service Improvement (CSI) Training

ITIL Intermediate Continual Service Improvement course by Brightedge Academy will impart strong foundational knowledge required to pass the ITIL Continual Service Improvement certification exam by Axelos. This certificate carries 3 credits out of 17 to be achieved for the ITIL Intermediate certification.

You will learn processes, practice elements, and management techniques that help you build, test, and implement IT products and services.

This module will help you understand the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes.

The CSI qualification focuses on how organizations and individuals can strategically review the products and services they have produced following the strategy, design, transition and operation stages of the IT Service Lifecycle and offers guidance on how this process should be organized and executed. It also includes guidance on the tools and technology that can be used to support CSI activities as well as how to evaluate risks and critical success factors.

CSI practices can help businesses and projects continue to meet and adapt to the changing needs of end-users as well as improving efficiencies and returns on investment for organizations.

Agile Scrum Master

Agile software development refers to a group of software development methodologies based on iterative development, where requirements and solutions evolve through collaboration between self-organizing cross-functional teams. Scrum is a subset of Agile. It is a lightweight process framework for agile development and the most widely-used one.

A Scrum process is distinguished from other agile processes by specific concepts and practices, divided into the three categories of Roles, Artifacts, and Time Boxes. The three roles defined in Scrum are the ScrumMaster, the Product Owner, and the Team. The people who fulfill these roles work together closely, on a daily basis, to ensure the smooth flow of information and the quick resolution of issues.

Brightedge Academy’s Certified Scrum Master Training course is a hands-on two-day learning experience consist of an equal amount of time divided for theory and practice of concepts. On the second day of training, participants prepare product backlog, write user stories, conduct sprint planning, spring, daily scrum meeting, review, retrospective. Entire learning is simulated using LEGO game for optimum learning.

Agile Scrum Product Owner

The Product Owner (PO) is the member of the Agile Team who serves as the customer proxy and is responsible for working with Product Management and other stakeholders – including other Product owners-to define and prioritize stories in the team backlog so that the Solution effectively addresses program priorities (features/enablers) while maintaining technical integrity. Ideally, the Product Owner is collocated with the rest of the team, where they typically share management, incentives, and culture. But Product Owner also attends most relevant Product Management meetings about planning and back login/vision refinement.

The Product Owner is the key member of the Scrum Team and shoulders the responsibility of leading the project strategically, collaborating with customers and team on a daily basis, and managing the business value. Though he doesn’t need to be an expert in the process, the Product Owner must have sufficient understanding of the Agile Manifesto and enough knowledge to assist the ScrumMaster if the need arises.

PMP Certification Training

The traditional classroom training and live online training involve, immersive, in-depth reviews of the domains and tasks detailed in the PMP Exam Content Online. The online self-learning variant features, detailed videos, simulated tests and other study aids created by an expert team of certification holders- this variant is included by default in your registration for the traditional classroom training and the live online training.

The curriculum for all the course variants conforms to the “A Guide to the Project Management Body of Knowledge” (PMBOK® Guide) version 6. The training program also provides additional tasks, knowledge, and skills that are part of the certification exam. We conduct additional hands-on examination review- once every month- for participants of our instructor-led training variants. This review session involves a live simulated test while showing you the how and why behind answering each of the 200 questions. Contact the assigned training coordinator after you register to book your seat for one of the sessions.

Outline

PRINCE2® Foundation & Practitioner 2017

  • Principles of PRINCE2®
  • Business Case Theme
  • Organization Theme
  • Quality Theme
  • Plans Theme
  • Risk Theme
  • Change Theme
  • Progress Theme
  • Starting a Project Process
  • Directing a Project Process
  • Initiating a Project Process
  • Controlling a Stage Process
  • Managing Product Delivery Process
  • Managing a Stage Boundary Process
  • Closing a Project Process
  • Tailoring PRINCE2® to the project environment
  • Case studies

ITIL Intermediate Continual Service Improvement (CSI) Training

1. Continual Service Improvement
  • Purpose, Objectives, and Scope
  • Business Value
  • CSI Approach
  • Context of CSI within the Service Lifecycle
  • Inputs and Outputs
2. CSI Principles
  • CSI Success Depends on Understanding Change within an Organization
  • CSI Success Depends on Clear Ownership and Accountability
  • How the CSI Register Supports CSI
  • CSI is Driven and Influenced by Service Level Management
  • Importance of Knowledge Management and the Deming Cycle to CSI
  • CSI Used to Ensure Effective Governance
  • Frameworks, Models, Standards, and Quality Systems Supporting CSI
3. Seven-Step Improvement Process
  • Purpose, Objectives, and Scope
  • Business Value
  • Policies, Principles, and Basic Concepts
  • Process Activities, Methods, and Techniques
  • Triggers, Inputs, Outputs, and Process Interfaces
  • Other Processes Support the Seven-Step Improvement Process
4. CSI Methods and Techniques
  • Assessments
  • Gap Analysis
  • Benchmarking
  • Service and Process Measurement
  • Metrics and Measurement Frameworks
  • Calculating Return on Investment
  • Service Reporting Policies and Principles
  • How Availability Management, Capacity Management, IT Service Continuity Management, Problem Management, and Knowledge Management Support CSI
5. Organization for CSI
  • Service Owners
  • Process Owner and Process Managers
  • Process Practitioners
  • CSI Manager
  • The Nature of the Seven-Step Improvement Process Activities and the Skills Required
  • CSI Manager vs. Other Supporting Roles
  • How Responsibility, Accountability, Consultancy, or Informational (RACI) Models Can Be Used to Clarify Roles and Responsibilities for CSI
6. Technology Considerations for CSI
  • IT Service Management Suites
  • Systems and Network Management Tools
  • Event management
  • Automated Incident/Problem Resolution
  • Performance Management
  • Statistical Analysis Tools
  • Project and Portfolio Management Tools
  • Financial Management Tools
  • Business Intelligence and Reporting Tools
7. Implementing CSI
  • Critical Considerations and Where to Start
  • Role of Governance to CSI
  • Effect of Organizational Change for CSI
  • Communication Strategies and Plans
8. Challenges, CSFs, and Risks
  • Challenges Facing CSI
  • CSFs for CSI
  • Risks Associated with Implementing CSI

Agile Scrum Master

The following are Course Contents:

Scrum Foundation

  • What is Agile
  • Agile Manifesto
  • Waterfall vs Agile
  • Scrum Principals

Scrum Roles

  • Overview of scrum roles
  • Scrum Master
  • Product Owner
  • The teams

Scrum Meeting

  • Sprint planning meeting
  • Daily Scrum Meeting
  • Sprint review meeting
  • Sprint retrospective meeting
  • Release planning meeting

Scrum Artefacts

  • Product Backlog
  • Product increment
  • Sprint backlog
  • Burn down charts

Scrum Agreements

  • Definition of done
  • Definition of ready
  • Scaling Scrum
  • Working with multiple scrum teams
  • Working with distributed scrum teams

QA & Learning by doing

  • Sample question and answer
  • Scrum concept LEGO games

Agile Scrum Product Owner

  • Agile – The Value Proposition
  • Creating a Product Vision
  • Defining Users
  • Creating Epics
  • Creating a Product Roadmap
  • Creating User Stories
  • Grouping User Stories into Themes
  • Product Backlog Prioritization
  • Estimating Team Velocity
  • Release Planning
  • Creating Acceptance Criteria
  • Grooming the Product Backlog
  • Metrics and Reporting

PMP Certification Training

  • Introduction
  • Code of Ethics & Foundations
  • Environment of Projects
  • The Role of the Project Manager
  • The 5 Domains
  • Project Integration Management
  • Project Scope Management
  • Project Schedule Management
  • Project Cst Management
  • Project Quality Management
  • Project Resource Management
  • Project Communications Management
  • Project Risk Management
  • Project Procurement Management
  • Project Stakeholder Management

Benefits

PRINCE2® Foundation & Practitioner 2017

  • PRINCE2 certification will give you the skills to feel confident in managing projects successfully within the workforce.
  • Individuals seeking leading project management skills and greater employment prospects & project managers.
  • Directors/executives (senior responsible owners) of projects, and organizations.

ITIL Intermediate Continual Service Improvement (CSI) Training

  • Service management as a practice and CSI principles, purpose, and objective
  • How all CSI processes interact with other service lifecycle processes
  • Sub-processes, activities, methods, and functions used in each of the CSI processes
  • Roles and responsibilities within CSI and the activities and functions to achieve operational excellence
  • How to measure CSI performance
  • Technology and implementation requirements in support of CSI
  • Challenges, key performance indicators (KPIs), critical success factors (CSFs), and risks related with CSI

Agile Scrum Master

Agile Scrum Master® helps project teams properly use Scrum, increasing the likelihood of the project’s overall success.

By earning an EXIN Agile Scrum Master® certification:

  • Increased Earnings & Growth in Career Prospects
  • Demonstrate to employers and peers your attainment of core Scrum knowledge
  • Learn the foundation of Scrum and the scope of the ASM’s role from the best minds in Scrum.
  • Engage with a community of recognized Scrum experts

Agile Scrum Product Owner

  • Boost Product Owner capabilities
  • Optimize Agile teams as well as interaction with stakeholders and customers
  • Increase Scrum functionality
  • Realistic planning and scheduling
  • Gain practical, proven techniques
  • Improve estimating skills and results
  • Maximize delivery capabilities
  • Reduce risk
  • Improve ROI
  • Leverage proven experience

PMP Certification Training

  • Free access to a dedicated one-day live exam solving session during which one of our instructors solves a simulated full-length PMP exam while you watch. The instructor will take questions and dissect the “how and why” behind the answers
  • 30-day access to an instructor (via email) for doubt clearing and issue resolution

Who should attend

PRINCE2® Foundation & Practitioner 2017

PRINCE2 Certification doesn’t have any eligibility criteria.

  • Senior Project Officers.
  • Project and Program Managers
  • CIOs and Planning Officers
  • Business Analysts
  • Operations Managers
  • Engineering Managers
  • Development Leaders

The PRINCE2® Foundation & Practitioner course is aimed at new and experienced project management staff and consultants. The course is also relevant to other important or key staffs who work within the project, design team, team managers, development teams, project support staff etc.

ITIL Intermediate Continual Service Improvement (CSI) Training

  • IT operations, technical, or IT management personnel requiring more information about ITIL best practices
  • Anyone responsible for managing, implementing, or consulting on ITIL processes within IT or in conjunction with IT

Agile Scrum Master

This certification is suitable for professionals working in the areas of:

  • Project Management
  • Software development
  • IT Service Management
  • Business Management

Agile Scrum Product Owner

This training and certification are ideal for:

  • Project Managers
  • Developers
  • Product Owners
  • Managers-Software development
  • Architects-Software development
  • Product Managers
  • Software developers
  • Software coders
  • Software testers
  • Team leads or team members who are interested in learning more about Scrum and leading Agile projects

PMP Certification Training

This certification is suitable for professionals working in the areas of:

  • Project Management
  • Software development
  • IT Service Management
  • Business Management

Exam info

PRINCE2® Foundation & Practitioner 2017

  • There is no prerequisite to go for PRINCE2 Foundation.
  • To sit for PRINCE2 Practitioner person should be Foundation certified.

The following are PRINCE2 Foundation certification exam Information.

  • 75 questions per paper
  • 35 marks required (out of 70 available) to pass – 50%
  • The remaining 60 questions will be the standard style

The following are PRINCE2 Practitioner certification exam Information.

  • Objective testing, 9 questions – 12 marks per question
  • 44 marks or more required to pass
  • Out of 80 available – 55%, 2.30 hours duration, no additional reading time
  • Open book exam (official PRINCE2 manual only).

ITIL Intermediate Continual Service Improvement (CSI) Training

  • ITIL Foundation Certification (v3 or newer) required
  • Two years of relevant work experience
  • To prepare for the end-of-class exam, we recommend that you review the ITIL 2011 publicationContinual Service Improvement (2011 Edition, ISBN 9780113313082) and complete at least 21 hours of personal study

Agile Scrum Master

There is no prerequisites for doing this course and certification exam.

Candidates can choose to take EXIN Agile Scrum Master exam paper-based or computer-based exam. The exam format is as follows:

  • Multiple choice
  • 40 questions per paper
  • 65 percentage required to be passed
  • Time duration: 90 minutes
  • Closed book

Agile Scrum Product Owner

Pre-requisites

  • Successful completion of an EXIN Accredited Training including Practical Assignments.
  • Knowledge of Scrum terminology, for instance through the EXIN Agile Scrum Foundation exam, is strongly recommended.

Candidates can choose to take EXIN Agile Scrum Product Owner exam paper-based or computer-based exam. The exam is as follows:

  • Multiple choices
  • 40 questions per paper
  • 65 percentile required to be passed
  • Time duration: 90 minutes
  • Closed book

PMP Certification Training

This online virtual training will provide you the required 35 Contact Hours of Formal Project Management Education

  • Project Management Experience (either of the below)
  • A four-year degree (bachelor’s or the global equivalent) and minimum 4,500 hours of experience leading and directing projects
  • A secondary diploma (high school or the global equivalent) and minimum 7,500 hours of experience leading and directing projects

The PMP® exam is a computer-based exam conducted in the Prometric centers. The exam has 200 multiple choice questions and each question has only one correct answer. The duration of this exam is 4 hours. Out of the 200 questions, 25 questions are pre-test questions. They are randomly placed throughout the exam and are used for research purposes but participants will not know which one is pre-test or final marking question. These questions are not evaluated while computing exam results. You will be evaluated only on 175 questions. After you finish and submit the exam, you will immediately get the result in case of a computer

.

FAQ

A: You can check out the PMI official site at www.pmi.org for information related to the PMP credential. You can also check out the PMP Handbook at this link for more information. This will give you more information for the exam preparation.

A: Each PMP® certification cycle lasts for three years during which you will need to earn 60 PDUs (Professional Development Units) to renew your certification at the end of the cycle.

A: A PMI REP or Registered Education provider is an organization that has undergone a stringent review of the quality of training delivery by PMI and has been recognized by PMI to assign pre-approved professional development units or PDUs to PMP credential holders. You should attend training programs at PMI R.E.P.s as this assures you of the quality of the training delivery and gives you a learning experience that is in line with the coverage of the actual PMP exam. Please note that GreyCampus is a global REP of PMI with the PMI REP ID as 3871.

A: The following are the basic eligibility criteria for the PMP Certification:

Educational BackgroundProject Management ExperienceProject Management Education
Secondary degree (high school diploma, associate’s degree or global equivalent)Minimum five years/60 months unique, non-overlapping professional project management experience during which at least 7,500 hours were spent leading and directing the project*35 contact hours of formal education or CAPM certification
A four-year degree (bachelor’s degree or global equivalent)Minimum three years/36 months unique, non-overlapping professional project management experience during which at least 4,500 hours were spent leading and directing the project*35 contact hours of formal education or CAPM certification

For reference, please visit: https://www.pmi.org/certifications/types/project-management-pmp

A: The PMP certification is ideal for Project and Program Managers, Delivery Managers, Project/Team Leaders, Consultants, Senior Executives, IT Managers, Project Team Members, and PMO staff.
 The PMP certification demonstrates the experience, education, skill and competency required to lead and direct projects. PMP certification holders earn an average of 20% more than non-certified project managers. (Source: PMI’s Earning Power Salary Survey, 9th Edition) . Getting certified showcases core skills in project management that can be used in any country and in any industry, and with any project management methodology.

A: PMP is the world’s most recognized certification for project managers, with over 884,518 certification holders globally (as of 31 December 2018). The PMP certification is governed by the Project Management Institute (PMI) – the world’s largest certifying body for project managers.

After successfully passing your certification exam, you can validate your certificate immediately in the Peoplecert portal. You can choose your name to be displayed in the successful candidate register (AXELOS website). However, you need to opt for this during exam registration and it may take up to 5 weeks to have your name listed after successfully passing the exam.

After successfully passing the PRINCE2 Foundation Certification exam you will receive the certificate from the exam body (AXELOS). And after completing the PRINCE2 Practitioner exam successfully you will receive the certificate for Practitioner from the exam body (AXELOS)

The payment must be done before the training starts. At least 15 days before the class commencement date.

On your enrollment & payment of the course price, the material will be shared with you via email.

We have 2 modes of payment-

a) Using PayPal account

b) Using credit or debit card

You can enroll for an online instructor-led training certification, directly from our website by filling up the booking form. Alternatively, you can contact our sales team who can book you for a course.

Scrum is an iterative and incremental agile software development method for managing software projects and product or application development. Software Professionals all over the world are passionate about Scrum. However, Scrum is not hype in IT industry. Scrum is an Agile Project Management Framework to develop great products that customers love.

After successfully passing your certification exam, you can validate your certificate immediately in the Peoplecert portal. You can choose your name to be displayed in the successful candidate register (AXELOS website). However, you need to opt for this during exam registration and it may take up to 5 weeks to have your name listed after successfully passing the exam.

After successfully passing the Exin Agile Scrum Master exam, you will receive the certificate from the Certification body EXIN.

The payment must be done before the training starts. At least 15 days before the class commencement date.

On your enrollment & payment of the course price, the material will be shared with you via email.

We have 2 modes of payment-

a) Using PayPal account

b) Using credit or debit card

You can enroll for an online instructor-led training certification, directly from our website by filling up the booking form. Alternatively, you can contact our sales team who can book you for a course.

Scrum is an iterative and incremental agile software development method for managing software projects and product or application development. Software Professionals all over the world are passionate about Scrum. However, Scrum is not hype in IT industry. Scrum is an Agile Project Management Framework to develop great products that customers love.

According to a survey by Indeed.com, the average salary of an ITIL-F certified professional is over USD 100,000 per annum.

The ITIL Foundation exam voucher costs USD 250.

All PDU e-certificates will reach participants within 2 business days after the training classes.

The certification does not expire. But once a new version is released, the current one being ITIL Foundation v3 which released in 2011, you’ll need to get certified again.

For all variants – Online Self-learning, Live Online, In-person Classroom

  • Immediately when you register: An automated email with your receipt and your access credentials (online self-learning component) is sent to your registered email ID.

For Live Online and In-person Classrooms*

  • The next working day: You receive a welcome email directly from the training coordinator managing the specific workshop you’ve registered for.
  • 3 working days before the workshop start date: You receive a reminder from the training coordinator about the upcoming training.
  • On the workshop start date (1 hour before starting off): Your training coordinator attempts to reach you to check if you’re having issues in reaching the location/ logging in online.
  • Last day of the workshop: Your training coordinator reminds you to leave your feedback for the training.
  • 1 working day from the last day of the workshop: Your training coordinator reaches out to you with the next steps, like how to download your certificate(s) and how to avail the post-training helpline (as applicable).

*Note: The overall process may have some variations based on your location/ Country and the specific course/ variant you opt for.

Participants who have successfully cleared the certification exam will get to know their scores within 7 business days from the date of taking up the exam. The ITIL® foundation certificate will be sent across to successful participants by mail/courier after approximately 2 weeks of taking up the exam.

IT service manager, IT Directors and Managers, Business Manager, Service support engineers, Technical support engineers and Business Process owners and others who are interested in the subject.

To attend the classroom training, participants need to go through the pre-class reading material provided immediately after enrollment. There are no prerequisites to be eligible to take up the examinations, however we recommend taking up an accredited ITIL® Foundation training prior to the exam.

  1. Take training at a PEOPLECERT ATO.
  2. After successful completion of training, when you are ready for the certification exam, convey the message to our operations team and we’ll book your exam according to your preferred slot.
  3. Pass the ITIL v3 Foundation certification exam with a score of 65% or above to get certified.

Foundation2

The ITIL® Foundation examination follows the following structure:

Exam type:Multiple choice, 40 Questions
Exam Duration:60 minutes
Exam language:English
Supervised:Yes
Open book:No
Pass score:65% (26/40)

Marking method: Classic multiple choice- only one option can be correct and will be awarded a mark

The ITIL certification has a series of qualifications that are focused on ITIL best practices in various degrees of depth and detail. This classification of the certification scheme offers flexibility to focus their studies on key areas of interest.

There are five levels of qualifications within the ITIL Qualification Scheme:

Foundation Level: This is the first level in the journey of ITIL that introduces to ITIL terminology, concepts, and methodology used in the ITIL service lifecycle. In this level, you are equipped with the basics of ITIL and the ways to implement in your organization.

Practitioner Level: This is the second level of ITIL that helps you to adopt and adapt ITIL at the workplace. As an ITIL Practitioner, you get to learn how to improve productivity, efficiency, and collaboration between ITSM and organization as a whole.

Intermediate Level: This is the third level of ITIL and this level has 2 streams of certification:

  • Service Lifecycle – this involves a great focus across several processes of ITIL
  • Service capability – this provides you with a more specific focus and in-depth knowledge in one or more ITIL processes.

Expert Level: This is the fourth level of ITIL and is for those who are interested to demonstrate the knowledge of ITIL Scheme entirely. You should have passed the previous levels proving your knowledge and understanding of the ITIL system before you enter this level. In this level, you can choose from the variety of processes at your interest. To clear this level you should possess a strong understanding and knowledge of the ITIL lifecycle.

Master Level: This is the fifth and the highest level of the ITIL certification. To achieve this certification you should prove your ability in implementing the knowledge in a variety of settings to achieve the expected business outcome. If you are directly involved in planning, managing and operating IT service management functions obtaining this certification demonstrates the knowledge.

There are no restrictions or prerequisites as to who can attend this training session and the ITIL® Foundation Certification Exam. Participants should have some experience in IT; they can be IT Consultants, IT Developers, Programmers, Analysts, Service providers and System Administrators/Integrators.

PEOPLECERT on behalf of AXELOS

Information Technology Infrastructure Library

Yes, BrightEdgeAcademy is an accredited training organization (ATO) which is accredited to AXELOS and Peoplecert.

After successfully passing your certification exam, you can validate your certificate immediately in the Peoplecert portal. You can choose your name to be displayed in the successful candidate register (AXELOS website). However, you need to opt for this during exam registration and it may take up to 5 weeks to have your name listed after successfully passing the exam.

After successfully passing the PRINCE2 Foundation Certification exam you will receive the certificate from the exam body (AXELOS). And after completing the PRINCE2 Practitioner exam successfully you will receive the certificate for Practitioner from the exam body (AXELOS)

The payment must be done before the training starts. At least 15 days before the class commencement date.

On your enrollment & payment of the course price, the material will be shared with you via email.

We have 2 modes of payment-

a) Using PayPal account

b) Using credit or debit card

You can enroll for an online instructor-led training certification, directly from our website by filling up the booking form. Alternatively, you can contact our sales team who can book you for a course.

You cannot buy PRINCE2 as such, it is free to use under licence by any person or company, all you need to pay for is training and possibly assistance in implementation.

It is a method for managing projects, there is no Hardware or Software (apart from supporting tools) just a best practice approach to running Projects in a consistent and referenceable framework. PRINCE2 may be similar to what you currently use, but what it does best is pull together common names and descriptions into a structure that anyone familiar with PRINCE2 can understand, regardless of background and Industry.

After successfully passing the PRINCE2 Foundation Certification exam you will receive the certificate from the exam body (AXELOS). And after completing the PRINCE2 Practitioner exam successfully you will receive the certificate for Practitioner from the exam body (AXELOS).

The PRINCE2 project management methodology is the de-facto standard for project management in the UK and is practiced worldwide. It covers the management, control and organisation of a project.

For a PRINCE2 Foundation qualification you should complete an accredited PRINCE2 computer based training course or PRINCE2 classroom course including the official exam for the PRINCE2 basics and terminology and to gain PRINCE2 Foundation certification.

There are two PRINCE2 qualification levels: PRINCE2 Foundation and PRINCE2 Practitioner. A PRINCE2 Foundation qualification will teach you the PRINCE2 principles, terminology and when qualified you will be able to act as an informed member of a project management team using the PRINCE2 methodology within a project environment supporting PRINCE2 A PRINCE2 Practitioner qualification is the highest level of PRINCE2 qualification and will teach you to apply PRINCE2 to the running and managing of a project within an environment supporting PRINCE2.Once qualified you will be able to apply and tune PRINCE2 to address the needs and problems of a specific project scenario. You will have a comprehensive knowledge of the relationships between the PRINCE2 principles, themes and processes and PRINCE2 products and will understand these elements.

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